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When people hear the word "negotiations" they tend to think of a difficult process of coming to an agreement with another party.  This does not have to be your fate.  With the help of FTD, you can learn different strategies for working with difficult people and creating solutions that meet your needs, while sustaining a relationship with the other party.


Training Day 1

  1. Training Introduction

  2. Learning to deal with difficult people

  3. Conflict Resolutions Styles

  4. Different negotiation tactics

  5. Simulation


Training Day 2

  1. Sustaining Relationships

  2. Challenges and X Factors
  3. Customizing to your needs

  4. Creating Takeaway Strategy

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